LawRD iPhone Application

LawRD Team,  

November 21, 2011

It is already available in Apple App Store, the LawRD iPhone application.

Optimized with the aim of simplifying the inclusion of time in the various matters of each customer, wherever you are.

For now, the application allows the inclusion of time and the user can update the information in any place and at any time from your iPhone by syncing right away with your online application.

This is the first of a series of developments that will accompany the Web version of LawRD. Our goal is to allow, over time, total access to application functionality, with the advantage of access via mobile.

With this new application, LawRD follows the needs of its users and facilitates the effective management of your time, focusing on maximum efficiency and productivity of their work.

Now you are ready to use, just download it at the App Store.

“I would recommend Lawrd to any firm”

LawRD Team,  

November 3, 2011

Post by Daniel Ray, lawyer and managing partner at Scott, Money, Ray & Thomas and LawRD user since summer of 2011:

I am the managing partner of a small firm outside Dallas, Texas. We have 6-8 billers, including attorneys and paralegals. Until recently, we had failed to find a cost-effective legal billing program. Any of the programs my partners and I used at large national law firms were extremely expensive and unwieldy for a small firm. We tried mass-marketed billing software that was inexpensive, but did not provide the functionality necessary for technical projects with variable rates and fees.

In the summer of 2011, we began using LawRD. We were skeptical of the low per-person price tag, especially because the software provides user support at no additional charge. However, we tried a thirty-day trial and were quickly impressed by the ease of use the program offers and the wide variety of customizations available for each client and case. We decided to switch to the LawRD software within a week.  We have seen an immediate increase in productivity due to the software and have been particularly impressed by the customer service.

We have only had minor complaints about the program – all of which were quickly addressed.  In one instance, we informed the support staff that it would be helpful to have a larger billing window to allow us to see multiple long entries at the same time. That issue was e-mailed to the support staff, and the program was changed within 24 hours.  At one very large New York-based firm I worked for, our overhead for billing was more than 5 times the cost of this program per user, and making user-requested changes was generally not an option – much less one that would be addressed so quickly.

I would recommend LawRD to any firm looking for software overhead savings and billing functionality.  The ease of use will allow you to spend more time billing and less time entering time, and the low per-user cost provides an immediate benefit to the bottom line.

Management, the adjective for law practice

Gustavo Rocha,  

March 11, 2011

Post by Gustavo Rocha, lawyer and consultant in management, IT and quality for law firms. He’s the author of Gestão.Adv.br (content in Portuguese only):

A lot has been said on managing law firms, on how they need to organize and prepare present today’s market, etc.

Management is a wide, true and assertive word. Not the answer to everything, though.

Law practice management is like an adjective in a sentence, it needs a subject and a verb. How so?

Subject: What is the point on talking about standard procedures and results analysis when those in charge of the firm are not doing their homework? Management ought to be the first ones to be involved in any firm evolving process. They will be the driving force so all staff see changes in a serious, willing and respectful light.

Managing stands for assessing internal procedures, reviewing and change whatever it needs so the business  may thrive. This calls for the presence of all partners in this process. Executive tasks can be delegated, however, strategic ones are to be set by those who take all risks and sort the firm out i.e. the partners. A tree alone does not a forest make, of course. Everyone at the firm must be in tune with the practice and its project. For that purpose, the subject (be it a leader, a partner or a manager) has to be a constant presence so it all comes into being.

Verb: if we have subjects (people willing to face up the challenge of changing) the first step is taken. But with no concrete action (verb) nothing happens. It’s a basic law of physics: for something to leave it’s inertia something must alter that.

So, what actions are taking you presently on your practice? At least, you should invest on:

  • Law marketing;
  • Social networks;
  • Proper software.

One has to be connected to today’s market (law marketing) and present/future market (social networks), as well as, to IT as an edge in your business (more productivity with less people by managing data).  It not enough for you to be the subject, you’ll need to have and to be the verb of change.

Adjective: it is what specifies and distinguishes within a sentence. That is exactly what management does. There is none without subjects nor actions. Even if a firm is formed with driven, self assured and leading people in the legal practice, without management all is doomed in presence of the demands of the present market reality. Management provides firms with quality, efficacy and productivity.

Those are the demands that the market wants to be met. How is your firm doing in this regard? Are the subjects who work with you driven and focused? Have you any planning for strategic results? Is management an edge at your firm? More than qualifying, management differentiates in today’s market.

To conclude, management has to go along with driven subjects and focused actions towards quality, efficiency and productivity in your practice.

Efficient Time Management

Gustavo Rocha,  

February 11, 2011

Post by Gustavo Rocha, lawyer and consultant in management, IT and quality for law firms. He’s the author of Gestão.Adv.br (content in Portuguese only):

What would become of us without the time we have?

We keep complaining about having not enough time, but we only worry with what we have to do, not with time itself.

Worrying with tasks alone, leads to the conclusion that there’s lots to be done.

By looking objectively at the time we have, we come to find that we may more of it than we thought by dismissing useless actions that we only are aware of by taking time to manage time.

Having time doesn’t mean having nothing to do. It actually means that you have managed your time better so that work, pleasure and leisure are part of your daily routine. Here’s an article with an interesting reflexion on the subject:

Time management

The simplest way to increase productivity is to manage your time better.  While many time management techniques sound like common sense, that does not mean they are easy to implement.

Start by identifying troublesome areas:

  • How often are you interrupted?
  • How do you manage disruptions?
  • Can you section off blocks of solid work time?
  • Do you make “to do” lists and prioritize them?
  • Do you have a flexible work schedule?
  • Do you complete your work during regular work hours?
  • Do you micromanage?
  • Do you take on all tasks yourself?
  • Can you say “no?”

Plan how to avoid situations that can waste your time, including:

  • Poorly completed work that must be re-done
  • Phone calls, email, mail, casual office talk
  • Lack of delegation or improper delegation
  • Information that is not easy to find or use
  • Too many review cycles or layers of approval
  • Multiple meetings that aren’t useful
  • Postponing your work
  • Unclear goals or objectives
  • Excessive paperwork
  • Too little time and too much work
  • Lack of authority to make decisions or too many levels of decision making
  • Only dealing with crises
  • Perfectionism
  • Poor organization

Identify the time management techniques that will work best for you, including:

  • Manage your stress
  • Prioritize your tasks
  • Organize
  • Follow your schedule
  • Avoid useless memos, travel, conversations, emails
  • Don’t procrastinate
  • Do the hard parts first
  • Start as soon as possible
  • Carve out blocks of time for important things
  • Delegate wisely
  • Give attention only to items that need it
  • Don’t let others give up and pass off tasks on to you. Help them to figure out how to accomplish their own tasks, if necessary.

Effective time management begins with taking a single step.  Identify one or two action items from the list above, and start today.

Now, do you honestly think you worry about time? If you do, just learn to manage it and turn your life around.

Time Management: 3 Practical Tips

Nuno B. M. Lumbrales,  

June 18, 2010

Post by Nuno B.M. Lumbrales, lawyer, partner at Lumbrales & Associados and LawRD user:

Managing time, the time each of us spend on any given task, to be more precise, is key when managing a company for it stands as an indicator of how much is demanded from that company to meet its tasks (namely what concerns human resources, which is usually seen as fixed or a general cost, rather than a specific one related to a client or project).

By managing time, it is possible to spot waste, logistics inefficiency and other obstacles that may stand in the way of productivity, slowing down its pace thus affecting the company’s results.

Paramount as it is for any company management, it is more so for law firms and lawyers at large, since they often run on a hourly cost/pricing model that is directly dependent on the enhancement of individual performance of the employees for being a successful one, when it comes to results.

Three practical tips on this subject:

  • Try to limit interruptions to a minimum, there are always to many (i.e. that email that just came in, is it that urgent to the point of interfering in your present task, or any others that have been on hold for quite some time and so became urgent just because they are overdue?)
  • Do not keep up for too long on tasks which have a doubtful return (is it worthy to attend every conference, when you know that the benefit you get from them is barely none? Shouldn’t you go only when that amount of time won’t hurt all the work waiting you at the office?)
  • Do not tag everything as ‘URGENT’ (if all is urgent then nothing is, which leads to loss regarding work quality and organization, as well as sorting priorities. Attempt to figure when does the client actually need the work done and then ‘negotiate’ with them the deadline. Most of them realize that they will benefit from a better and more careful work, as long as the established deadline is observed).

LawRD on Firmex’s blog

LawRD Team,  

March 24, 2010

Nicole Black mentioned LawRD - Reports on Demand on a post in the Firmex company blog.

Nicole Black is a lawyer who writes books and on blogs about legal issues. Firmex’s blog is one of them. Firmex provides Financial Advisory Firms, Corporations, Private Equity Groups and Law Firms with a privately branded virtual data room to securely share and exchange documents online. Law firms are among their clients ranks.

The post titled Web-based Law Practice Management Systems starts by standing out the advantages of the SaaS solution:

“Advantages include lower costs due to reduced overhead, less hassle related to maintaining and upgrading the case management system and greater flexibility, since the Web-based system can be accessed anywhere, at anytime.”

Further on the post, she refers 4 of the most interesting SaaS solutions for law firms. LawRD is on the list:

“Another web-based system well suited for larger law firms is LawRD. A distinguishing feature of this platform is that it helps managing partners review and track associates’ time sheets, expenses and assigned tasks.”

LawrRD offers a distinguished output that provides its users reports to support law firm management making available, at any given moment, data on productivity and profitability either concerning employees as well as clients.

LawRD’s team is grateful to Nicole Black and to Firmex’s team for mentioning LawRD: thanks a lot!

General Internal Matters

Daniel Nunes,  

March 5, 2010

Post by Daniel Nunes, muchBeta’s Chief Financial Officer:

Your LawRD account has a preset matter: General Internal Matters.

This matter is devised for logging the time spent on tasks not to be billed to clients. Let’s consider two examples that will show how useful this particular matter can be:

  • Lawyers will log here the time spent on weekly firm meetings.
  • The partner in charge of back office chores (i.e. overviewing accounts receivable and accounts payable) may log that time spent into this General Internal Matters.

On both cases, by not logging, the data on time spent will not be realistic. This time is actually allocated and is of the firm’s interest. For the weekly meetings instance, it will look as if there is a day in the week that less work is done, whereas the partner in charge of the back office tasks seems to put in less than all the others who just work for the clients matters.

Checking the Status tab within General Internal Matters, allows for consulting data on how do internal affairs affect the overall firm performance as well as, keeping up with its evolution through time.

Following the said example and figuring that we are in early March 2010, we may state that:

  • The total amount of time spent on Internal Affairs is increasing by the month (Time chart).
  • Consequently to that, losses related to this matter are growing (Money chart)
  • The General Internal Matters quota for the Inefficiency Share will rise up to 45% by December 2010 (Productivity chart). The Inefficiency Share is the ratio of the non billed time on a matter and the total non billed time on all the firm’s matters.

In presence of this data, it is up to the firm whether or not to hire to someone to supervise internal affairs, thus freeing lawyers to just working on clients matters. The best first step in order to best go through this issue might be checking reports on the time  each lawyer wastes on internal affairs:

Clients demand to be informed

Braz Pereira,  

February 26, 2010

Post by Braz Pereira, muchBeta’s Chief Commercial Officer:

From its genesis LawRD was devised in close proximity to law firms’ reality, so that their performance and ease of use needs are met.

During the stage of sorting procedures and requirements, the law professionals we’ve consulted were unanimous on the growing level of demand from their clients, regarding client support and on updating them on their matters.

More and more, clients want be informed and updated on the development and what’s being done in defense of their interests. To fulfill such legitimate yearning, they usually contact directly the lawyers or firms they’ve contracted. To keep their trust and satisfaction, one has to display professionalism, control over the matters and the ability to answer issues such as dealines, tasks undertaken, fees and payments.

With this reality in mind, we aim to ease the work of those who have the responsability of keeping updated and supporting clients, enabling, from a simple Internet connection, data related to any given matter thus allowing them answering, on the fly, to most questions clients ask.

Once the Matter is clicked on, the matter in question  selected, the following page opens up:

Besides the header showing the client’s contacts and matter ’s generic info, it is possible to consult immediately reports on: money, time, productivity and profitability. These provide for an overview and immediate grip on the matter’s status.

Questions on tasks already executed or billing sheets, can be answered through the Time tab, wherein one can find about: who, when and what!

Any doubts on matter expenses, a click on Expenses gives way to seeing all expenses, sorting the ones pending on approval, the ones already approved and the ones that have been billed:

The Comments tab gives access to comments submitted by the team working on that matter and other documents related to it:

The Events tab presents dates and events with significance to the matter:

The Billing tab adresses billing sheets, with the matter’s history and the billing sheets already issued:

Gathering all data concerning a matter in a single place, gives way to respond, on the fly, to the majority of concerns by clients, thus conveying professionalism, control over the matters, transparency, service quality and aiming the client’s satisfaction.  This approach ranks high on LawRD’s users degree of satisfaction, namely those who deal directly with client support.

Building up Reports on LawRD

Nelson Teixeira,  

February 24, 2010

Post by Nelson Teixeira, muchBeta’s Chief Data Officer:

LawRD’s reports are devised so that any law firm manager gets an immediate answer on data submitted to the system.

To that end, we’ve identified in the system, the main Entities to which data is associated to. These are: Clients, Matters, Lawyers, Rainmakers and Performance. These entities can be individually used as value aggregators or combined as data filters.

Next, we’ve also identified all numerical Pointers on: how much we have forecast on costs, how much are we actually spending and how much are we profiting. We have also crossed these basic pointers with invoices status and the partial amonts of these dedicated to expenses and tasks. This data allows us to know, among other important issues, the Net Worth logged in the system the Plan Accomplish Ratio or the Time Productivity.

This data analysis will enable the end user with a tool for spotting, in an analytic fashion,  the causes for an atypical billing period, a decrease on revenue, growth or slowing trends. When examining the issues we’ve mentioned, LawRD’s reports will tell us about: Who, to Whom, What, When, Brought by Whom, under Whose Responsability and the ever wanted HOW.

In order to ease the equation of problems, reports are sorted by Entities, each having four analysis groups: Money, Time, Profitability and Productivity. Every group contains a set of pointers clustered by the entity previously chosen. If willing to do so, users can also filter data through a form containing all six entities.

Example: lawyer John presents a 25% decrease on productivity for this month. Given his quite up to standard and regular performance over the past few months, I’m having some trouble pin pointing what is the cause for that. The issue may present three possible angles:

  • John is losing focus and is just not keeping up with his usual performance, as the productivity report states.
  • The firm is going through a rough spot. That can easily be concluded by the time line of the report on Turnover.
  • Jonh is working on a matter that turned out to be a black hole. To check on this case, I must select the matter entity, the Time analysis group and the filter lawyer John. A discrepancy between the logged time and the billed time will sort the cause for this problem.

Given the large amount of data used in every report, which involves nearly all application’s data structures, we had to devise a strategy of data cache in order to simplify and streamline data selection. The sole minor issue here is that, data is not displayed in real time (updating happens every half hour), but when it is imperative, users can override this by manually updating it in a single click.

LawRD: a key tool in any law firm

LawRD Team,  

February 10, 2010

Transcription of an original post by Rui Amores, lawyer and partner at RA Law Office, from the Inconfidencias (content in Portuguese only) blog:

“The legal practice is the worst managed and most productivity challenged of all practices, probably. I’m talking about Portuguese legal practice, a small one, with little resources, few employees: solo practitioners, so to speak. It may not sound pleasant that the legal practice is not just of public interest but a livelihood for many who must support their families, pay for their children’s education, pay the bills, i.e. the  sort of needs that all PEOPLE have to face.

At times it seems to be a heresy, a gross fault when a law firm is profitable, well run and squanders neither  time nor money. It should always be available and willing to spend mercifully time away to whom may want to take advantage from us, may they be clients who happen to have forgotten their wallets at home and so not paying for the consultation, or simply the courts and Judges always counting on us to be at their service.

Well, it doesn’t have to be so. It can not be so. A law firm has to know:

  • How many clients it has;
  • How to contact them swiftly;
  • The time spent on each task;
  • Expenses and costs per matter;
  • The matters there are per client;
  • What is the billing at any given moment.

Computers are great and effective when assessing on the above goals, Up until recently we were dependent on software that generally was little user friendly; expensive since there was the need for a license for each user; it had to be installed on our computer or it  had to run on an intranet, which seldom happens in law firms.

On the other hand, law firm management software overlooked the fact that at this day and age, law practice happens not only in the office, as well as in the court houses, state buildings and generally wherever clients have their interests located. Adding to this, there is the fact that laptops are taking the place of the old pen and paper at courts lounges and court rooms.

Not long ago, it came to light in Portugal, a law firm management system that meets all these needs, namely, accessing at anytime and from anywhere an online platform and therein log everything that has been done for a client. LawRD, that is the name of such a platform that provides the answers to the issues afore described. It is quite worthy to give it a try for 30 days, completely free.

I did and I’m enjoying it.

If you want to know more on the system’s features and potential watch this video:”

em português